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Bankruptcy and Consumer Debt Issues Glossary Terms

Bankruptcy

The process by which federal bankruptcy courts help consumers and businesses in financial trouble to eliminate some debts or repay them under the protection of bankruptcy courts.

Better Business Bureau

(BBB) is an organization that helps to settle disputes between consumers and businesses; provides “business reliability reports”; reviews charities; and provides consumer and business education.

Fair Debt Collection Practices Act

(FDCPA), is a law within the Consumer Credit Protection Act, related to protecting consumers from debt collection abuse or mistaken debt information. The act provides rules that collection agents must follow when attempting to collect a debt and gives consumers rights related to the collection of debts.

Federal Trade Commission

(FTC) is an agency of the United States government whose mission is to promote the protection of consumers against deceptive or unfair business practices and to stop or prevent anti-competitive business practices.

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